Categories
Policies
1 Can I cancel or modify my reservation?
Our cancellation and modification policies vary depending on the type of reservation. If availability permits, we are happy to assist with changes to your booking. Please note, cancellations made less than 48 hours before check-in will incur a fee.
2 What time is check-in and check-out?
Check-in is after 14:00, and check-out is at 10:00 am. Early check-in or late check-out may be available upon request, depending on availability.
Services & Amenities
1 What amenities are available in the guest rooms?
Our rooms are equipped with air conditioning, flat-screen TVs, mini-fridges, coffee makers, hairdryers, irons, toiletries (shampoos and creams), kettles, kitchen utensils, stoves, and more to ensure a comfortable stay.
2 Is the hotel accessible for guests with disabilities?
Yes, we have one spacious, fully accessible flat without stairs. Please contact us directly to discuss your specific accessibility needs.
3 Are pets allowed in the hotel?
Yes, we welcome pets! Additional fees may apply. Please contact us for details regarding specific pet policies, including room types and any size restrictions.
4 Do you have parking available?
Yes, we offer paid parking for our guests. There is a city parking area just a 3-minute walk from the hotel. While it’s not free, it is reasonably priced.
5 Is breakfast included in the room rate?
No, breakfast is not included. Please check your booking confirmation for further details or inquire about nearby breakfast options.
6 Do you offer free Wi-Fi?
Yes, complimentary high-speed Wi-Fi is available throughout the hotel, including guest rooms and public areas.
Transportation
1 Do you have a shuttle service to the airport?
Yes, we offer a complimentary shuttle service to and from the airport. Please contact us before your arrival to arrange your pick-up time and ensure a smooth transfer.
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Perfect Location for
a Relaxing Vacation
Our reception team is available 24/7 to answer your questions, make reservations and ensure your stay is perfect.
We are proud to have a high level of guest satisfaction, demonstrating our commitment service excellence.
Kinsley’s mountains Hotel in Austria has been awarded 5 stars for its first-class service, luxury facilities and exceptional location.